Freedom Falcon Academy Refund Policy
At Freedom Falcon Academy, we are committed to delivering an exceptional educational experience. We stand by the quality of our courses and are confident that our program will provide you with the tools and knowledge needed to achieve your goals. However, if for any reason you are not satisfied with your purchase, we offer a transparent refund policy to ensure your peace of mind.
1. Eligibility for Refund
We offer a full refund of your purchase price if you meet the following criteria:
- Completion Threshold: You have consumed 49% or less of the course video content. We track the percentage of content consumed via our Kajabi platform, which provides accurate data on your progress.
- Timeframe: You request the refund within 60 days of your purchase date.
2. How to Request a Refund
To initiate a refund, please follow these steps:
- Send an email to [email protected] with the subject line "Refund Request."
- Include the following information in your email:
- Your full name
- The email address used to purchase the course
- The name of the course
- Confirmation that you have consumed 49% or less of the course content
- The date of your purchase
Our support team will verify your consumption data and respond to your request within 5 business days.
3. Refund Conditions
- Refunds are only available if the consumption data shows that 49% or less of the course content has been viewed and if the refund request is made within 60 days of purchase.
- We do not offer refunds for any courses where more than 49% of the video content has been consumed, or if the refund request is made after 60 days from the purchase date, regardless of the amount of content consumed.
4. Non-Refundable Components
All components of our courses, including any downloadable materials, bonuses, and additional resources, are included in the refund policy. There are no non-refundable elements.
5. Processing of Refunds
- Once your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
- Please note that it may take 5-10 business days for the refund to appear on your credit card or bank statement.
6. Changes to the Refund Policy
Freedom Falcon Academy reserves the right to update or change this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.
7. Contact Us
If you have any questions about this refund policy or need further assistance, please contact us at [email protected].