Freedom Falcon Academy Privacy Policy
Effective Date: August 23, 2024
At Freedom Falcon Academy (FFA), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, including our website, courses, and other online platforms.
1. Information We Collect
We collect the following types of personal information from you:
- Personal Identifiers: This includes your name, email address, and physical address.
- Payment Information: This includes credit card details, billing information, and related data necessary for processing payments.
- Technical Data: This includes your IP address, browser type, device information, and usage data collected through cookies and other tracking technologies such as Google Tag Manager and Facebook Pixel.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Transactions: To process payments for our courses and services, including managing billing and invoicing.
- Communicating with You: To send you updates, newsletters, promotional materials, and other relevant communications if you have opted in to receive such communications.
- Improving Our Services: To analyze usage patterns, improve our website and course content, and optimize the functionality and performance of our services.
- Compliance: To comply with legal obligations and respond to lawful requests by public authorities.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Google Tag Manager: Helps manage and deploy marketing tags to track user interactions and optimize advertising efforts.
- Facebook Pixel: Tracks conversions from Facebook ads, collects insights to optimize ad targeting, and builds custom audiences for future ads.
Managing Cookies: You can control the use of cookies through your browser settings or by using opt-out mechanisms provided by services like Google and Facebook. Disabling cookies may affect your experience on our website, including limiting certain functionalities.
4. Data Sharing and Third-Party Access
We do not sell your personal data to third parties. However, we share your data with trusted service providers who assist us in operating our services. These include:
- Payment Processors: To securely process your payments.
- Marketing and Analytics Providers: Such as Google Tag Manager and Facebook Pixel, which help us understand user behavior and optimize our marketing efforts.
These third-party providers are authorized to use your personal data only as necessary to provide their services to us, and they are required to maintain the confidentiality and security of your information.
5. Data Storage and Security
Your personal data is stored and processed on Kajabiā€™s platform, which implements industry-standard security measures to protect your information. These measures include encryption, access controls, and secure storage environments. While we rely on Kajabiā€™s security practices, FFA is committed to safeguarding your data and will take all reasonable measures to ensure its protection.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically, we retain your data for up to five (5) years after your last interaction with our services, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can request that we correct any inaccurate or incomplete information.
- Right to Deletion: You can request that we delete your personal data under certain circumstances.
- Right to Withdraw Consent: If you have given consent for the processing of your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.
8. Global Compliance
Freedom Falcon Academy is a global platform, and we are committed to complying with the privacy laws of the countries in which our users reside. This includes compliance with:
- General Data Protection Regulation (GDPR): For users in the European Union, ensuring that personal data is processed lawfully, fairly, and transparently.
- California Consumer Privacy Act (CCPA): For California residents, providing rights related to the access, deletion, and sharing of personal data.
We do not transfer personal data internationally and ensure that all data processing is conducted within the jurisdictions where the data was collected.
9. Childrenā€™s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to addressing your inquiries and ensuring that your privacy is protected.
